Accounts Receivable

Don't leave it until your account becomes unmanageable. All overdue accounts may attract a penalty interest charge, currently set at 10% per annum, in addition to the recovery of legal costs. Telephone our friendly Accounts Receivable Team on 1300 367 700 to help you arrange a payment plan.

To ensure a prompt response when making enquires, always quote your Debtor Number. Your Debtor Number can be found on the top right hand corner of your Invoice / Statement.

If your details have changed please complete the 'Change of details' form and return to our Accounts Receivable Team as soon as possible.

We offer the following methods of payment:

Direct Debit

Complete a 'Direct Debit New Debtor' form found below to start making payments by Direct Debit or obtain a form from any of our service centres. Please ensure that you read the 'Direct Debit Agreement'.

Any changes or cancellation of your Direct Debit are required in writing. 'Direct Debit Change' and 'Cancellation' forms are also available below or from any of our service centres. Please allow 10 working days for all new, changes or cancellation of Direct Debit arrangements.

Direct Debit New Debtor form (PDF, 31KB)
Direct Debit Change details form (PDF, 33KB)
Direct Debit Cancellation form (PDF, 30KB)
Direct Debit Agreement (PDF, 42KB)

Australia Post

Take your Invoice / Statement with barcode and pay at any Australia Post Branch. You can pay by cash, cheque, credit card or EFTPOS.

Telephone

You can telephone from anywhere in Australia and pay by credit card at anytime, on 13 18 16 (mobile phone calls are charged at mobile phone rates).

Please have your Invoice / Statement handy to obtain the Post billpay code and reference number.

BPAY

Phone your participating Bank, Credit Union or Building Society or visit their website to make this payment directly from your cheque, savings or credit card account.

Debtor Biller Code is 221572

Please ensure that you use the appropriate reference number and biller code.

Credit Card

We accept most major credit cards at all of our service centres, childcare and indoor recreational facilities.

Internet Payments

Internet payment option allows you to use your credit card to pay your debtor account and is available 24 hours a day, 7 days a week from the convenience of any computer connected to the Internet.

Make your internet payment now.

Cash Payments

Can be made at any of our service centres. Hours for payment are 8.30am to 5.15pm Monday to Friday at any one of the following locations:

9-11 Philip Parade, Churchill
44 Albert Street, Moe
141 Commercial Road, Morwell
34-38 Kay Street, Traralgon

Mail

Make cheques payable to LATROBE CITY COUNCIL crossed 'Not Negotiable'. Mail the cheque and remittance advice to Latrobe City Council, P O Box 264 Morwell 3840.

If you don't have a remittance advice please enclose you name, contact details and your debtor account number to ensure that we allocate your payment to the correct account.

Child Care Centres

Payment for Child Care Centre fees can only be made at the relevant Child Care Centre during normal business hours of the centre. EFTPOS and cheque payments only. No cash can be accepted.